IBE
Indiana Businesses Exposed Consumer-transparency research
Investigation

Don's Auto Sales — Franklin, Indiana

Filed under: small-lot used cars · "as-is" contracts · Johnson County

Levi is in recovery. He's working, trying to rebuild his life, and he needed a car so he could get a better job and finish the 50 hours of drive time he needed for his license. He makes about $14.50 an hour. For six weeks, he saved every extra dollar he could. When he finally had $1,500, he walked into Don's Auto Sales in Franklin, Indiana with a friend.

When Levi got there, Don was in the room. But the conversation quickly narrowed to one car — a low-mileage, older model that “just came in” and “has been sitting here a while.” The salesman said it was “solid,” had “good tires,” and “runs perfect.” Levi asked about a warranty; he was told there was a “30-day limited warranty for major components only,” but that most issues were “on you” from day one. The paperwork was confusing, written in small print and stacked with attachments that moved fast across the table.

By the time Levi drove off the lot, he had signed a contract that locked him into high monthly payments on a car that rapidly began failing. Within days, the vehicle started hesitating on the highway, the transmission slipped, and warning lights covered the dashboard. When Levi called Don's Auto Sales, he was told to “bring it back in during the week,” but by the time he could get there the “30-day limited warranty” had been interpreted so narrowly that almost nothing qualified. The mechanic said the car was “as-is,” and the shop was “not responsible for normal wear and tear.”

The pattern behind Levi's story

Don's Auto Sales operates inside a broader pattern for small-lot dealers: aggressive come-on pricing, high-pressure sales tactics, and “as-is” language that strips protection from buyers who cannot afford a car payment plus surprise repair costs. Many customers walk in looking for a second chance — new jobs, sobriety milestones, or court-ordered driving hours — only to walk out with a debt-trap vehicle that can quickly derail that progress.

What you can do

Tell us your story. If you bought a car from Don's Auto Sales and want to share what happened — good or bad — submit a tip so more real stories are out there, making it harder for vulnerable people to be taken advantage of in silence.